Shipping Policy

Thank you for shopping with Green Mart Land! We are committed to providing fast and reliable shipping for all your orders. Please read the details of our shipping policy below to ensure a smooth and convenient shopping experience.

Shipping Locations

We currently offer shipping within the United States only. Unfortunately, we do not ship internationally at this time.

Processing Time

Order Processing: All orders are processed within 1-2 business days (excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase. Once your order has been shipped, you will receive a tracking number to follow the status of your shipment.

Shipping Methods and Delivery Times

Free Delivery: free shipping on all orders above $35
Express Delivery: 1 to 2 business days. Shipping Calculated At Checkout.
Standard Delivery: 3 to 4 business days. Shipping Calculated At Checkout.
Economy Delivery: 5 to 8 business days. Shipping Calculated At Checkout

Please note that shipping times may vary depending on your location and external factors such as weather conditions and holidays. While we aim to meet the estimated delivery times, we cannot guarantee specific delivery dates.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order status by logging into your account on our website.

Address Accuracy

Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

If you need to change your shipping address after placing an order, please contact us as soon as possible at greenmartland.shop@gmail.com or call (512) 882-4467. We will do our best to assist you before your order is shipped.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the tracking shows the package has been delivered. If your order is lost or stolen, we recommend contacting your local carrier or post office to file a claim.

Damaged Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, either by issuing a refund or sending a replacement. Please keep all packaging and the damaged item for inspection by the shipping carrier.

Contact Us

If you have any questions about shipping, need assistance with your order, or would like to inquire about expedited shipping, please reach out to our customer service team:

Email:
📧 greenmartland.shop@gmail.com

Phone:
📞 (512) 882-4467

This shipping policy was last updated on 1/7/2025.